I have always been hungry for self-improvement. I have sought out mentors over the years, and I am a voracious reader. As I read, listen, and learn, I have transformed my personal and business trajectory.

It was through this ongoing journey of self-discovery that I attended a conference and met a woman who served as Chief Culture Officer at a large, national retailer. I was intrigued by her description of her role and the impact of her work cultivating and sharing the company’s culture among employees, customers, and the wider community.