At Urban Systems, a professional services firm based in Western Canada, we are deeply committed to cultivating strong internal relationships as the foundation for exceptional client service. We are in the people business, so whether it’s outward or inward facing, we care deeply about people and seek to find ways to uplift them. This manifests in many areas of our work, but one place where we are very proud of the way it shows up is in our leadership development program, which we call BLC–Building Leadership Capacity.

The BLC program at Urban Systems is not the result of a specific, focused effort that happened at a precise moment in our history. Rather, it emerged organically over time and took on its current shape about ten years ago. Our market strategy has always relied on long-term, trust-based relationships, so we recognized from the start that investing in the personal and professional growth of our people was essential to our business success.