In family businesses, as new generations mature and prepare to step into leadership of the company, conflict and challenge are common. However, it doesn’t have to be that way. The differences that distinguish the new generation from their predecessors do not have to be impediments to a smooth transition; they can, instead, constitute an advantage. The key to it all is open communication.  

In this Tugboat Institute® talk, Dr. Dennis Jaffe, Senior Research Fellow with BanyanGlobal Family Business Advisors, shares his wisdom about effective ways to approach the younger generation and ensure a more productive, conflict-free process. Dr. Jaffe has deep experience in this field; he is widely considered to have been one of the leading architects of the field of family enterprise consulting.