Today, at Tech Systems, Inc., we are proud to affirm that when we have a choice to make or a job to do, we do the right thing. Always. No matter what. However, we were not always driven by this commitment. To understand how this has evolved and how we have become the Evergreen® company we are today, we have to go back to 1995.

We are security integrators. In 1995, we were fairly small and, like all security integrators in town, we were continually chasing projects. The low dollar always got the job; we won some and we lost some, just like all of our competitors. When it came to service contracts, after a purchase, we provided a service contract that basically listed all the exceptions to what we agreed to provide. “You pay us X dollars and here are the things this contract does NOT cover. We can do that, but you have to pay us more.” That was standard protocol in our industry at the time. We thought of ourselves as pretty customer service driven in those days, but then something happened that changed us, and set us on a course to become who we are today.