All companies, not just Evergreen® companies, understand that sustained growth and evolution are preconditions for survival over the long term. At Cargas, which was founded by Chip Cargas in 1988, we understand these concepts well, and about 15 years into our journey, we launched an initiative to significantly diversify our business. This was right around the time I joined the company, and our plan was to shift from exclusively reselling and consulting for major ERP and CRM software vendors to also developing our own software in-house.

As we set out on this journey, we thought we were building for the future. We had strong instincts, a promising market opportunity, and plenty of ambition. What we didn’t fully grasp was just how difficult it would be.  Although we survived the evolution, the move tested our resolve, our financial standing, and our teamwork.  We learned the hard way from our experience and have successfully launched additional new product and services lines, but in a very different way.